Terms of service

Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of this website and the purchase of products from our platform. By accessing, browsing, or placing an order on this website, you agree to be legally bound by these Terms. If you do not agree, you must immediately cease using this website.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the direct supervision of a parent or legal guardian. You agree to provide accurate, complete, and current information during registration and checkout.

3. Products & Services

  • Availability: All products listed on the website are subject to availability. We reserve the right to modify, discontinue, or limit quantities of any product without prior notice.

  • Accuracy: We make reasonable efforts to display product descriptions, images, and pricing accurately. However, minor variations in color, packaging, or specifications may occur depending on your screen display or manufacturing batches.

4. Pricing & Payments

  • Currency: All prices displayed on the website are in Indian Rupees (INR - ₹) and are inclusive or exclusive of applicable taxes as explicitly stated on the checkout page.

  • Gateway Processing: Payments are securely processed through authorized payment gateways, including PayU India. We do not store complete card details, CVV, OTP, UPI PIN, or other sensitive payment credentials.

  • Order Rejection: We reserve the right to cancel or refuse any order in cases of pricing errors, suspected fraud, unauthorized transactions, or payment gateway failures.

5. Order Confirmation & Cancellation

  • Confirmation: Once an order is placed, you will receive an order confirmation via email or SMS. This confirmation signifies receipt of your request but does not guarantee final acceptance of the order.

  • Cancellation Rights: We reserve the right to cancel orders due to stock unavailability, payment issues, pricing errors, or suspected fraudulent activity. If your payment has already been processed, a full refund will be initiated automatically as per our Refund Policy.

6. Shipping & Delivery

Delivery timelines provided on the website are strictly estimates and may vary depending on location, logistics conditions, or unforeseen environmental disruptions. We are not liable for delays caused by courier partners, natural events, government restrictions, or force majeure situations.

7. Returns & Refunds

Returns and refunds are strictly governed by our standalone Refund & Return Policy. Customers are required to review and accept that policy before finalized transactions are placed. Approved refunds will be routed through the original payment method in accordance with payment gateway and banking timelines.

8. User Conduct

You agree not to misuse the website or engage in unlawful, fraudulent, abusive, or harmful activity.

Prohibited Actions Include:

  • Hacking, disrupting, overloading, or damaging the website infrastructure.

  • Interfering with payment systems or transactional scripts.

  • Providing false, inaccurate, or misleading identity or delivery information.

  • Using the website or its products for any illegal purposes.

Enforcement: Violations of user conduct rules may result in immediate account suspension, order cancellation, and referral to law enforcement agencies.

9. Intellectual Property

All content on this website—including logos, text, images, graphics, product descriptions, media assets, and overall design elements—is our exclusive property and is protected under applicable intellectual property laws of India. Unauthorized use, reproduction, mirror hosting, or distribution of this content is strictly prohibited.

10. Limitation of Liability

  • To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products.

  • Our total liability to you for any claim arising out of your purchase shall not exceed the exact amount paid by you for the specific product giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from your misuse of the website, breach of contract, or violation of these Terms.

12. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes, claims, or legal proceedings arising out of these terms shall be subject to the exclusive jurisdiction of the courts located in Junagadh, Gujarat.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your formal acceptance of the revised Terms.

14. Contact Information

For any legal inquiries, questions, or clarification regarding these Terms & Conditions, please contact us through the dedicated channels provided on our Contact Us page.