Refund policy

Here is your Return & Refund Policy, complete with your contact and corporate credentials formatted into a clean, professional, and easily readable layout.

Return & Refund Policy

1. Return Policy

We offer a strict 5-day return window. This means you have exactly 5 days from the date you receive your item to initiate a formal return request.

  • Inspection Period: Once your returned item arrives at our facility, it undergoes a thorough quality inspection.

  • Approval Timeline: Your return request will be evaluated and either approved or rejected within 2 business days of receipt.

2. Refund Policy

Upon completing the inspection of your returned package, our support team will notify you regarding the approval status of your refund.

  • Approved Status: If your return is approved, your refund will be initiated automatically.

  • Payout Timeline: The amount will be credited back to your original payment method within 10 business days. Please note that bank or payment gateway processing times may vary.

Contact & Support Information

For any inquiries regarding returns, processing delays, or refund disputes, please reach out to our customer care team using the credentials below:

  • Grievance Officer / Representative: Gitaben Mensibhai Kathad

  • Customer Support Email: opuliss13@gmail.com

  • Contact Number: +91 73593 55396

Operating Address

Mailing & Return Address:

28, Ramnagar,

Behind Rajratna Bhavan, Timbavadi Bypass,

Junagadh, Gujarat – 362015