Shipping Policy
1. Order Processing Time
All orders are processed within 1–3 business days (excluding Sundays and public holidays) after payment confirmation. Orders placed after business hours may be processed on the next working day.
In case of high order volume, processing time may be slightly delayed. Customers will be informed in case of significant delays.
2. Shipping Locations
We currently ship across India. Shipping availability may vary depending on serviceable pin codes and logistics partner coverage.
We reserve the right to refuse delivery to locations that are not serviceable by our courier partners.
3. Estimated Delivery Time
Estimated delivery timelines are typically 3–7 business days from the date of dispatch, depending on the destination.
Delivery timelines are estimates and may vary due to:
Remote locations
Courier delays
Weather conditions
Government restrictions
Force majeure events
We are not liable for delays caused by third-party logistics providers.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment confirmation.
We may offer free shipping on selected products, promotional campaigns, or minimum order value conditions.
5. Order Tracking
Once the order is dispatched, customers will receive tracking details via email or SMS (if applicable).
Customers are responsible for tracking the shipment using the provided tracking number.
6. Failed Delivery Attempts
If delivery fails due to incorrect address, unavailability of the recipient, or refusal to accept delivery, the order may be returned to us.
In such cases, re-shipping charges may apply. Refunds (if applicable) may be processed after deducting shipping and handling costs.
7. Damaged or Tampered Packages
If the package appears damaged, tampered, or opened at the time of delivery, customers must:
Refuse delivery immediately, or
Record video evidence while opening the package
Claims for damaged items must be reported within 48 hours of delivery with clear proof.
8. International Shipping (If Applicable)
If international shipping is offered, customs duties, taxes, or import charges (if any) are the responsibility of the customer. Delivery timelines may vary based on customs clearance procedures.
9. Address Accuracy
Customers are responsible for providing accurate and complete shipping details at checkout. We are not responsible for delivery failures due to incorrect or incomplete addresses.
10. Policy Updates
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.